One Mission

Illustration by Elisabeth Schettle
By Chris Meade, Merlyn Schultz, Fany Colon de Hayes, and Clarece Polke  Videos courtesy of the Operations Center's Office of Crisis...

Email Service Management

By Trey Jammes and Robert Choy The introduction of email and instant messaging (IM) services brought welcome enhancements to...

Achieving Balance

A deserted West Lake Mall area and Pine Street in downtown Seattle during the COVID-19 stay-at-home order, April 22. Photo by Michael J. Magee
A nearly deserted West Lake Mall area and Pine Street in downtown Seattle during the COVID-19 stay-at-home order, April 22. Photo by...

Accessibility and Diplomacy

By Ron Tomasso, FAIA  The Americans with Disabilities Act (ADA), which celebrated its 30th anniversary in July, takes the...

Empowering the Future

From left: 2019 Fellowship alumnae Elizabeth Mwambulukutu of Tanzania and Zaharah Namanda of Uganda pose in front of the ICT Chalk Talks art installation in downtown Wichita, Kansas, during their Leadership in Civic Engagement Institute at Kansas State University. Photo courtesy of Kansas State University
By Elizabeth S. Liu The Young African Leaders Initiative (YALI), the U.S. government’s signature initiative to engage the next generation of leaders across Sub-Saharan...

Planning Pioneers

One of the most popular venues for cherry blossom viewing in the spring is in Meguro River, Tokyo. Cherry blossoms are symbolic of the diplomatic friendship between the United States and Japan​. ​Photo by Makoto_Honda
One of the most popular venues for cherry blossom viewing in the spring is in Meguro River, Tokyo. Cherry blossoms are...

In This Together

An aerial view is shown of the Beirut Port, completely destroyed. Photo by diplomedia
(Above) An aerial view is shown of the Beirut Port, completely destroyed. Photo by diplomedia By Kristina Hayden

Institutional Evolution

Illustration by Elisabeth Schettle
By Stacy D. Williams Institutional change may seem daunting, but with staff dedicated to addressing systemic challenges that have...

The Fine Art and Science of Diplomacy

Protocol assistants and clerks on their final day of training in the 2019 Protocol Assistant Workshop, held at the Foreign Service Institute in Arlington, Va., Sep. 20, 2019. Photo by John-Paul Schutz
By Kimberley Morgan Salmon Although “protocol” is a system of rules that explain the correct conduct and procedures to...

Expanding the Diplomatic Platform of Resilience

By Dave Shaffer and Peter Brukx With more than 20,000 buildings in nearly 289 different locations, the Department of State has a global platform...